FAQ

PPREFERR is a wholesale (B2B) e-commerce marketplace operated by Preferr Limited (Hong Kong). It helps businesses discover products, place wholesale orders, and manage purchasing workflows.

PPREFERR is intended for business customers such as retailers, resellers, brands, and suppliers. You may need to provide business information for verification.

Some products or sellers may require an MOQ or other wholesale terms (e.g., pack sizes or lead times). These terms, when applicable, are shown in the product or checkout flow.

Currency display depends on your settings and available support in the Services. Prices may be shown in different currencies, and taxes, duties, and shipping may be calculated separately unless explicitly included.

Shipping options and delivery estimates depend on seller processing time, carrier performance, and the destination. Delivery estimates are not guarantees.

For international orders, you may be responsible for import duties, taxes, and customs clearance unless stated otherwise.

Cancellation and return rules can vary by seller, product category, and destination. Where a policy applies, it will be presented during checkout or in the relevant order flow.

Please review our Privacy Policy for details on what we collect, how we use it, and your choices.

See our Terms & Conditions for marketplace rules and legal terms.